The business know-how and outstanding customer service
Service Provider
CallMax Solutions is a trusted, dependable asset when it comes to workflow management. | callmax
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callmax
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DCR center Bayan Luma II Imus Cavite,
Imus, Cavite
Service Description

Our Solutions

 

Customer Service

CallMax provides all of your Customer Service needs, working with your clientele, twenty-four hours a day. We provide a dedicated support team, handpicked and trained to your exact specifications. We are able to provide your company with our existing systems or train your team with systems of your choice. Whether your prefer full system integration or clear separation of services is entirely up to you.

Your handpicked CallMax team will be trained by our exemplary staff (or yours, at your preference) with full knowledge of your product - in order to provide top support to your clientele, day or night.

 

Technical Support

Technical Support is essential to your clients' needs. With a handpicked technical team, we will provide full training on your product, with your ability to be as hands-on or hand-off as your prefer. We provide a team that is exclusively on-call to provide technical solutions to your clients't every need.

At CallMax, we realize that Technical Support is a fundamental stepping stone to the success of your clientele. Customer service is a key element in all of our offerings but the technical savvy of our staff is unmatched.

 

BackOffice Support:
Your clientele need not only a front end support team for a full user experience, they also need a strong back office team to continually manage your systems - a team that, if functioning properly, they don't even know exists. Our Back Office Support team is the "man behind the curtain." With regular quality assurance, system maintenance and updates, your CallMAx Back Office Support team will provide ease-of use for your on-site staff and your at-home clientele.

Our CallMax BackOffice Support team offers the following services:
 - Auto-cad operators
 - Bookeeping
 - Full Processing

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